Reference

Terms Conditions That Cover Your rko66 Account

These terms set out what you agree to when you open an account on rko66, deposit through Touch 'n Go eWallet, Boost or GrabPay, and access any part of the lobby. Access and eligibility depend on local law and are available only where permitted.

Account holder obligationsWallet deposit rulesWithdrawal & verification stepsAccount suspension conditionsGoverning law applies
rko66 Terms Conditions That Cover Your rko66 Account
HOW WE HANDLE THIS

Account Security, Data and Your Rights

rko66 handles your account data carefully and applies security measures to every session, whether you access from George Town or anywhere else in Malaysia where the platform is permitted. Here is how we approach the key areas your account depends on.

Data Handling

Your personal data — name, contact details, registered wallet — is used only to operate your account and process payments. We do not sell account data to third parties.

Cookies & Session Data

Cookies keep your session active and remember your payment preference — Touch 'n Go eWallet, Boost or GrabPay. You can manage cookie settings through your browser at any time.

Account Security Steps

Every login triggers an OTP to your registered number. If you notice access you did not initiate, contact live chat immediately and we will lock the account while we review.

Requesting Changes

To update your registered payment method, legal name or contact details, submit a request through live chat with supporting ID. Changes are processed after verification is confirmed.

TERMS CONTACT

How to Reach Us About These Terms

Team online

Live Chat

Start a live chat session directly from the account page. Our team can clarify any clause, flag a dispute or confirm your account status without delay.

Email Support

Send a written query to our support address for anything that needs a documented response — account reviews, policy questions or withdrawal disputes go here.

Account Help Centre

The help section inside your account covers common terms questions — payment verification steps, account limits and how to update your registered wallet details.

Common Questions About These Terms

If something in these terms is unclear, the answers below cover what most account holders ask before they get started or after their first deposit.

Yes. The same account terms apply regardless of which payment rail you use — Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX. The method does not change your obligations under these terms.

We may suspend or close an account if activity breaches these terms — such as duplicate accounts or mismatched payment names. We will contact you via your registered email where possible before taking action.

The updated version is published on this page with the change reflected immediately. Continuing to log in and place activity after an update means you have accepted the revised terms.

If a suspension is temporary and your account is cleared after review, your wallet balance remains intact. If the account is closed for a terms breach, the outcome depends on the nature of the breach.

Contact live chat with your transaction reference and the payment method used — Boost, GrabPay or whichever wallet you used. We will match it against our records and respond in writing.

Access depends on local law and is available only where permitted. If you are unsure whether access applies in your area, check with our live chat team before opening an account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.